Legal
Refund Policy
Last updated: June 2026
Refunds will be issued only if the event is cancelled by the organisers due to circumstances beyond their control.
All refunds will be processed directly through Humanitix in accordance with their terms and conditions.
Please note that only the ticket price will be refunded — booking fees charged by the ticketing platform are non-refundable.
Refunds will be processed within 5–10 business days of the cancellation announcement.
For any questions regarding refunds, please contact us at info@sunsetnewzealand.com